Faq

Common Questions

What Japanese beers do you stock?

We supply authentic Japanese‑imported beers, including Asahi, Sapporo, Kirin, Suntory and Yebisu and Nest. We offer classic lagers, regional exclusives, seasonal limited editions and gift sets.

How long does delivery take?

Orders are securely packed and dispatched promptly. International shipping generally takes 7‑20 business days. The exact time depends on your destination and local customs clearance progress.

Do you support returns and refunds?

Alcohol is a special cross‑border commodity. We do not accept returns due to personal preference. Refund or replacement is only available for damaged parcels, wrong‑item shipments or verified quality defects.

Who pays for import duties and taxes?

Import duties and local taxes are charged by your local customs office and shall be borne by the buyer.

Is age verification required for purchase?

Yes. All buyers must reach the legal drinking age of their shipping country. We may request age‑proof documents when needed.