Privacy Policy

This Privacy Policy explains how Osake Club collects, uses, stores, protects, and processes your personal data. By accessing, registering, and using this website, you fully agree to the terms of this Privacy Policy. This policy applies to all users of the website and complies with cross-border data protection regulations.

1.  Information We Collect

We only collect essential personal data required for shopping and service delivery, and will not collect irrelevant private data without authorization. The main collected information includes:

• Account Information：Username, registered email, login password (encrypted storage)
• Order Information：Recipient name, contact phone number, shipping address, order records, purchased product information
• Payment Information：Payment channels and transaction records (We do not store complete bank card or credit card private information)
• Website Access Information：Browsing records, device information, browser type, access time zone and IP address, used for website experience optimization and risk control protection

2.  How We Use Your Information

Your collected personal information is only used for the following legitimate purposes, and we will never abuse or resell users’ private data:

• Process, confirm, deliver and follow up your orders to complete cross-border delivery services
• Provide customer consultation, after-sales Q&A, damage compensation, refund and other after-sales services
• Verify user identity, prevent fraudulent transactions, and ensure website and account security
• Optimize website functions, product display and user shopping experience
• Send notifications of new products and limited-edition activities (users can unsubscribe at any time)
• Comply with laws, regulations, judicial inquiries and supervision requirements

3.  Information Sharing & Disclosure

Osake Club will not sell, trade or disclose your personal private information to irrelevant third parties. Your information will only be shared limitedly in the following necessary scenarios:

• Logistics service providers: only synchronize shipping information for international transportation and customs clearance
• Payment institutions: for transaction verification, fund settlement and refund processing
• Meet the requirements of laws and regulations, legal inquiries and instructions from government or judicial departments
• Platform rights protection: required for fraud risk control, dispute evidence presentation and rights protection

4.  Data Storage & Security

We adopt secure technologies such as encrypted transmission, encrypted data storage and background authority management to protect your personal information from leakage, tampering, loss and unauthorized access. User data is only retained within the service cycle. After order completion, service termination and no after-sales disputes, we will desensitize or clean up redundant data in accordance with specifications.

5.  Cookies & Tracking Technologies

This website uses Cookies to improve browsing experience, record user preferences, maintain login status and count website access data. You can disable Cookies through browser settings, but some website functions may not work properly after disabling.

6.  User Rights

You have the right to inquire, check and correct your personal information at any time, and apply for deletion of personal data and cancellation of marketing subscriptions. If you need assistance, please contact us via the official customer service email, and we will handle it in a timely manner within the scope of compliance.

7.  Minor Protection

This website sells alcoholic products, and registration and purchase by minors are strictly prohibited. We will not actively collect personal information from minors. If you are a guardian and find that a minor has submitted information to us, please contact us in time, and we will delete the relevant data immediately.

8.  Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on the website page and take effect immediately. Continued use of the website constitutes acceptance of the updated policy terms.